At Shine to Career , we are committed to providing high-quality career guidance and support services. However, we understand that there may be instances where a refund is required. Our refund policy ensures a fair and transparent process for all our clients. Refunds are applicable in cases such as non-delivery of the service within the promised timeframe, technical issues preventing access to our services, or accidental duplicate payments. However, refunds will not be provided for reasons such as a change of mind after purchasing a service, partial use of the service, or violations of our terms and conditions.
To initiate a refund request, clients must email us at Info@shinetocareer.com with proof of payment and a valid reason. Once verified, refunds will be processed within 7 to 45 Working days We prioritize customer satisfaction and are always available to assist with any concerns.